New Title.

We bring the Wheels 2U.

Get the App.

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Days & Hours

Monday - Wednesday:
7am -7pm


Thursday - Friday:
7am - 11pm


Saturday:
1pm - 12am


Sunday:
1pm - 9pm

Cost

$2 per ride • per person

$6 group ride • 3-8 people

Service Area

Now serving all of Norwalk. See the service area map, below.

Norwalk Service Area

Get around Norwalk.
We bring the Wheels 2U!

Now serving all of Norwalk, seven days a week.

Norwalk Service Area

Get around Norwalk.
We bring the Wheels 2U!

Now serving all of Norwalk, seven days a week.

How it Works

Download the App and Get Going.

  1. Download the app
  2. Setup your account
  3. Request a ride
  4. In the app you can see the vehicle on it's way to you
  5. The vehicle picks you up and takes you to your destination
Download the App Download the App

Frequently Asked Questions

  • What is Wheels 2U Norwalk?

    Wheels 2U is an affordable ride sharing service in Norwalk, CT. Download the app, request a ride, and a vehicle will pick you up and drop you off in the Wheels 2U Norwalk service area.

  • Where can I use the Wheels 2U Norwalk shuttle service?

    There is no fixed route like a traditional bus. Pick-ups and drop-offs occur anywhere in Norwalk.

  • How much does it cost?

    • $2 per ride • per person
    • $6 group ride • 3-8 people

  • What is the cost for children?

    Children aged five and under ride for free when accompanied by an adult. Children over age five pay full fare.

  • Can I pay cash?

    No. The drivers do not accept cash. Trip reservation and payment is made by credit card through the app on your mobile phone.

  • Can I get a monthly pass?

    Not at this time.

  • How do I get the app?

    Download the Wheels 2U app from the Apple App Store or Google Play.

  • What does the app do?

    Use the app to plan your whole trip:

    • Request a ride
    • Pay for your ride
    • See where the closest vehicle is to your location
    • Get the estimated time of pick-up and drop-off
    • More!

  • When Is Wheels 2U Norwalk Available?

    • Monday - Wednesday: 7am -7pm
    • Thursday - Friday: 7am - 11pm
    • Saturday: 1pm - 12am
    • Sunday: 1pm - 9pm

  • Can I bring my dog or other animal with me on the shuttle?

    Only service animals are allowed on the vehicle.


    Service animals are always welcome. Service animals are defined as, “Any guide dog, signal dog, or other animal individually trained to work or perform tasks for an individual with a disability, including, but not limited to, guiding individuals with impaired vision, alerting individuals with impaired hearing to intruders or sounds, providing minimal protection or rescue work, pulling a wheelchair, or fetching dropped items.”


    Service animals are animals that are “individually trained to work or perform tasks.” This training can be by an organization or by an individual, including the individual with a disability. Transit agencies are not required to transport animals that have not been individually trained to perform specific work or tasks.


    Our drivers may ask riders two questions: 

    • Is the animal a service animal required because of a disability?
    • What work or task has the animal been trained to perform?

    Riders with a service animal must maintain control of their animal at all times. The driver will refuse to transport a service animal if it demonstrates disruptive behavior such as growling, being threatening, or lunging towards passengers or other animals on the vehicle.

  • Who operates Wheels 2U Norwalk?

    The Norwalk Transit District operates Wheels2U using licensed and insured drivers. The software used to manage the service is provided by Via, a New York City based firm. The program is a partnership with Norwalk Transit, Norwalk Transportation, Mobility and Parking, as well as the State of Connecticut Department of Transportation as part of pledge to improve transportation in Norwalk’s urban core. The vehicles used for the service are part of the Norwalk Transit District’s paratransit fleet and Via's fleet of vehicles. NTD vehicles are funded by the Federal Administration (80%) and the State of Connecticut Department of Transportation (20%). 100% of the operating expenses are supported by the State of Connecticut Department of Transportation.