On-Demand Door to Train Platform Shuttles

Wheels 2U Westport is a shuttle service that anyone can use to go to and from locations in the Service Area and the Saugatuck or Greens Farms train stations. Our shared ride service picks you up at your door and takes you to the train platform, and takes you from the train platform to your destination. Download the app and try it out. 

There isn’t a specific route like a traditional bus. You download the app and request a ride. The shuttle bus will then pick you up at your door and take you to the train platform or take you from the train platform to your destination. You can only ride within the Service Area.

For your first few trips, we recommend requesting a ride in advance of your desired train by about 20 minutes plus the typical driving time to the station. Once your ride is booked, you will receive an estimated time of arrival at your home or place of business and be able to track the location of your ride in real time. After you use Wheels2U a few times, you will be able to refine this estimated lead time based on your own experience. 

To maximize service levels for commuters, Wheels2U Westport only operates between locations in the Service Area and the Saugatuck and Greens Farms train stations. 

Wheels2U Westport picks up commuters on weekdays during the following hours:

• Mornings: 5:45 am - 10:00 am
• Afternoon & Evenings:  4:00 pm - 9:30 pm

Please request a ride when you arrive at the station. Once your ride is booked, you will receive an estimated time of arrival and be able to track the location of your ride in real time. (Your vehicle may already be at the station waiting for you.) Please board at the designated pickup location. There may be other vehicles waiting nearby, so look for the vehicle number displayed in the Wheels 2U App to make sure you're getting on the right shuttle.

Saugatuck

On the west-bound side of the platform -- on Franklin Street or on Railroad Place near the elevators.

Greens Farms

In the large commuter parking lot, just west of New Creek Road.

The cost is $2 per ride. Wheels 2U also honors the Metro-North Uniticket.

The drivers are unable to accept cash. You must have a smartphone to reserve a trip through the app.

Not at this time. We do honor the weekly or monthly Metro-North Uniticket for train commuters. 

Yes! Our shuttle buses are equipped with wheelchair lifts and drivers are trained at helping people with disabilities.

For customers with visual or hearing impairments:

For iOS (Apple) devices:

• VoiceOver is a gesture-based screen reader that is included on iOS devices and allows visually impaired iOS users to navigate apps by hearing a description of everything on the screen. More information is available at http://www.apple.com/accessibility/ios/voiceover/
• Adaptive Font Size
• Switch Control: More information available at https://support.apple.com/en-us/HT201370 . 

For Android devices:

• TalkBack is a screen reader that is included on Android devices. TalkBack uses spoken feedback to describe a user’s actions and to tell users about alerts and notifications. More is information available at https://support.google.com/accessibility/android/answer/6006564
• Adaptive font size and contrast

Wheels 2U is operated by Norwalk Transit District through a partnership with Westport Transit District.